Conditions for Returns and Product Eligibility
At Purity Gloves, we manufacture and supply specialized hand protection gear that adheres to strict hygiene, safety, and regulatory compliance standards. Due to the sanitary nature of protective gloves used in medical, laboratory, cleanroom, and food-processing environments, return eligibility is governed by exact hygiene and quality protocols.
To qualify for a regular return and refund under this policy, all items must meet the following criteria:
- Original Packaging: Boxes, cartons, dispenser packs, and case wrappers must remain sealed and unopened.
- Pristine Condition: Products must show no signs of usage, contamination, exposure to moisture, or puncture marks.
- Complete Lots: Bulk orders and case packs must be returned in full quantities as originally invoiced.
- Valid Authorization: Every return shipment must include an authorized Return Merchandise Authorization (RMA) slip issued by our client support department.
Non-Returnable & Excluded Merchandise
Opened boxes of disposable nitrile, latex, or vinyl gloves, custom-branded batches, and clearance or customized industrial safety orders are non-returnable unless a verified manufacturing defect is documented upon delivery. Review our Terms of Use for extended contractual conditions.